Contact us
Contact us
We ask that you please inspect the parcel at time of receipt. Should any damage have occurred in transit please contact us within 48 hours of receiving your goods and provided with photo evidence for verification.
You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price less freight costs.
Please note that every effort is taken to ensure that your order is packed as safely as possible – but damage may occur from time to time.
Thank you for your patience and co-operation in the event of a breakage or error with your parcel.
Once the product is opened, we do not refund the purchase price if you simply change your mind.
Please refer to our privicy policy.
We make it our priority to ship your order to you in the safest and most efficient way possible. As it is of utmost importance to us that you receive your goods quickly and safely.
Australia Wide Shipping
We offer standard shipping from $9.50 and express shipping from $13.75 within Australia. Orders are processed and dispatched within 48-72 hours (business days only) of being received, and arrive approximately 2 - 7 working days from dispatch depending on the address location.
New Zealand Shipping
We offer standard air from $16.95 and express international from $36.95 to New Zealand. Orders are processed and dispatched within 48-72 hours (business days only) of being received, and arrive approximately 2 - 7 working days from dispatch, and in same cases 15+ working days depending on the address location.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!